FAQ

Frequently Asked Questions

Do you make custom sizes and finishes?

Yes. Custom dimensions, stone selection and finish are available on all our furniture. Share your requirements via WhatsApp and our team will guide you through the process.

How long does a custom order take?

Custom pieces typically take 6–10 weeks from design approval to dispatch. Lead time varies by complexity and current workshop capacity. We confirm timelines before you commit.

What stones do you work with?

We work primarily with Rajasthani sandstone, white marble, black granite, travertine and green onyx. Each stone has its own character — visit our Stone Guide for a full overview.

Do you ship internationally?

Yes. We ship worldwide. Delivery timelines and freight costs are confirmed at the time of order based on your location and the size of the piece.

How do I start a custom order?

Message us on WhatsApp with a photo, sketch or description of what you have in mind. Our team responds within 24 hours on business days.

What is your return policy?

Custom-made pieces are non-returnable as they are built to order. For standard catalogue pieces, please refer to our Return Policy page for full details.

How do I care for my stone furniture?

Natural stone is durable but needs simple care — wipe with a damp cloth, avoid acidic cleaners, and seal porous stones annually. Visit our Stone Care page for detailed guidance.